Q: Why does the water appear yellow?
A: Red stains in your sink and/or unpleasant taste and smells are often attributed to rust. Small amounts of oxygen and iron occur normally in a water system, but larger amounts will show up as yellow water. It would be best to call your local plumber for a proper inspection.

Q: Why does my dishwasher smell?
A: You may have either a dirty filter or blockage from a clogged vent on the roof or the pipe.

Q: Why do I need to call a plumber for a clogged drain?
A: You may cause damage to the plumbing by trying to unclog it yourself. An example of a common mistake is using too much pressure. This can cause problems such as cracking or breaking the pipes. Using drain cleaners that have harsh chemical compounds can cause erosion and leaks. It is best to call your plumber for help with a clogged drain.

Q: Why do I see water back up in the sink or shower when I flush?
A: Seeing water back up into the sink or shower is a sure sign you need to call your plumber. You could have a clogged branch line or even a clogged main sewer line.

Q: Why does our kitchen faucet make a loud noise when its turned off?
A: The noisy faucet could be something called water hammer. This can happen for several reasons. You may have loose pipes, damaged air chambers or even that the water pressure is too high. We can come out and investigate the problem for you. It may be something simple to fix or it could be something that you need to be fixed sooner than later to prevent other problems in the future.

Q: How do I know if there is a water leak?
A: Some common signs include: Damp or spongy floor, unexpected increase in the monthly water bill, sounds of running water in walls, or loss of water pressure.

Q: How long do water heaters generally last?
A: The typical water heater lasts 8 to 12 years. Routine maintenance will help extend the life of your unit.

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